GENERAL TERMS AND CONDITIONS

You are purchasing at
Cookies ApS
Energivej 42
2750 Ballerup
Denmark
CVR: 35873287
Phone nr.: (+45) 53878848

Payment

On RC Boss you can pay by Dankort, Visa, Visa Electron & Mastercard.

Skærmbillede 2016-03-18 kl- 12-07-59.pn

Delivery

The products are delivered by Post Danmark or by pick-up at the store. When ordering before 12 P.M, where all products are in stock, the order is dispatched on the same day. Unless otherwise agreed orders are only shipped together.
Cookies ApS is liable for the products up until reception. We deliver to all of Europe, as well as Canada and USA.

The right of withdrawal

You have a fourteen-day right of withdrawal from the day on which you receive the products. If the order is split up, the right of withdrawal is valid from the day on which you have received the last shipment.

After receipt you may only handle the product in such a way that you can establish the product’s nature, characteristics and manner in which they operate, the way that you would in a brick and mortar shop. Thus your right of withdrawal expires after entry into service or removal of the sealing.
There is no right of withdrawal on custom-made products.
If you wish to withdraw from your purchase you have to inform us by email ([email protected]) or by phone (53878848), no later than on the 14th day, that you wish to withdraw from the purchase.

You may not exercise the right of withdrawal by refusing to take receipt.

Warranty

Upon purchasing from RC Boss you will of course have a 24 month warranty as specified in the Sales Law. Depending on the situation, you may get the defective or faulty product repaired or replaced, or you may entirely or partly get the purchase amount back.

NB. A lot of RC Boss products have a limited lifetime. Likewise, damages that occur by inappropriate use, including collisions with barriers and with other vehicles, are not covered.

Return

You have to return your purchase order back to us as soon as possible, and no later than 14 days after informing us that you wish to exercise your right of withdrawal or warranty. You have to bear the expenses in connection with the re-shipment of the product.Since you are liable for the products up until our receipt, we will have to ask you to package the products in a responsible manner, and keep the receipt from the post office or package office. We do not accept packages on a cash-on-delivery basis.

You must always remember to enclose a copy of your receipt or some other form of documentation for your purchase.

On the reimbursement of expenditures we shall contact you for the easiest procedure. You can expect to have your money back no later than 14 days after we receive the product.

On the exchange of products we shall do our outmost to send the replacement product as soon as possible, within a week in worst case scenario. If the product is not in stock, you may be offered a replacement product, otherwise it may take up to 30 days.

You have to send the package to:
Cookies ApS
Energivej 42
2750 Ballerup

Reservation

The pictures that are used on cookiesdrift.dk are for illustration purposes only and may differ from the product’s actual appearance. An accompanying manual in English usually follows.
Price and accessibility of the product is based on the time that you place your product in the card. We reserve the right to changes in prices or accessibility, as well as clerical errors.

If RC Boss is prevented from delivering due to consequences that RC Boss has no control of, for example fire, war, mobilization, seizure, exchange requisitions, revolts, lack of motive transportation, lack of goods, RC Boss shall be exempt from all its’ responsibilities other than crediting the purchasing amount for the missing goods.

Personal data

In order to purchase on cookiesdrift.dk you have to disclose as a minimum:
- Name
- Address
- E-mail address
- Telefon /mobile number
- In case of business CVR nummer shall also be disclosed.

These data are collected for the purpose of delivering the product to you, and are stored for 5 years, in accordance with art.10 in the Danish Bookkeeping Act.

Your information shall not be passed on or sold to a third party. The exception is however a full or partial sale of the company. Any possible transfer in the occurrence of such an event shall naturally always take place in accordance with the Privacy Law.

Cookies

By using cookiesdrift.dk you accept the use of cookies. Those are used for computer recognition purposed, in order to for example remember your shopping card or by automatic login.

Law & Jursdiction

All agreements are concluded in Danish. The purchasing of products on cookiesdrift.dk is governed by Danish Law. Any legal dispute shall be subject to the ordinary courts of law.